Our service covers areas in a 10 mile radius around our location in Mobberley, Knutsford. This includes areas such as Mobberley, Knutsford, Wilmslow, Handforth, Alderley Edge, Hale and Surrounding areas of Cheshire. We may be able to cover areas just outside of our catchment area for a small premium to cover petrol costs. Our Dog Boarding service can cover a much bigger catchment area. Please see our Animal Sitting Areaspage for more details or if you are unsure of whether our pet sitting service covers your area or not, please please visit our Contact Uspage.
What Accreditations & Experience Do You Have?
We have over 15 years of experience of caring for many different types of pets. We are members of the Pet Sitters Alliance. We are fully insured & vetted by the Pet Sitters Alliance. Click Here to see the Pet Sitters Alliance Insurance Policy Schedule. Our criminal record history has been checked for your piece of mind. Click Here to view Adam’s Criminal Basic Disclosure Check. Click Here to view Laura’s Criminal Record Background Check. Adam is trained in Pet First Aid, to see his Certified CPD Certificate please Click Here.
What if I have a more unusual pet such as a parrot or a lizard?
We are more than willing to look after most types of pets. If we have never looked after your type of pet before then as long as you can show us how your pet needs caring for then we can look after it. We have books on many types of animals so we will make sure we are well researched in your type of pet.
Do you do home dog boarding or live in pet care?
Yes we currently offer a home Dog Boarding service for up to two dogs from the same household. See the Cheshire Dog Boarding page for more details. We also offer a live in House & Pet Sitting service. See the House & Pet Sitting Service page for more details.
Will I always get the same pet sitter looking after my pets?
As we are just a small team of two (we are a couple) we shall always share the visits between us, so you can be sure that you will always have the same pet sitter every time you book with us.
Do You Accept Last Minute Bookings?
Unless we are fully booked we will always try our best to accommodate last minute bookings. If something crops up and you need to go away at short notice don’t worry, just give us a ring and we shall do the rest. Calling us is the best option if you want to make a last minute booking, our number is 01565 818 118 / 07863 180 756.
How much advance notice do you require for a booking?
Ideally we require as much notice as possible (especially for busy holiday periods) but we will do our best to accommodate any last minute bookings.
How Do I Find Out More Information?
To find out more information please visit our Contact Uspage or call us on 01565 818 118 / 07863 180 756
How do I make a booking?
To make a booking please visit our Contact Uspage or call us on 01565 818 118 / 07863 180 756
How much do you charge?
Visits start from £10 per visit.
A non refundable deposit secures your dog boarding / house sitting booking. The remaining balance is then due in cleared funds 4 weeks before the start of your booking.
For our other pet sitting services a deposit or a key fully secures your booking. Payment is then due on the day of our first visit either by cash or a bank transfer and where payment is not received in accordance with these terms and conditions of business, the company reserves the right not to proceed with any previously agreed arrangements.
What happens if I want to cancel my booking?
For pet sitting visits if you give at least 72 hours notice there shall be no cancellation fee but if you give less than 72 hours notice then 50% of the total fee will be owed.
For home dog boarding if you give 4 or more weeks notice you shall just forfeit your deposit. If you give less than 4 weeks notice you shall forfeit 50% of the total fee for the stay and if you give less than 72 hours notice you shall forfeit 100% of the total fee.
Are you insured?
We are members of The Pet Sitters Alliance which includes insurance underwritten by Lloyds TSB. We have third party liability up to £2,000,000, cover for pets in our care up to £5000 and cover for key loss up to £10,000.
How many visits do you recommend?
We recommend a minimum of one visit a day for all pets, as they can get ill if they don’t eat or drink for 24 hours. For younger cats under one, very playful cats and cats who demand lots of attention we recommend two visits a day to ensure they get they don’t get too agitated or lonely. We also recommend two visits a day for older cats as they are more prone to health problems and depression when left by owners. Of course it is up to you how many times you want us to visit your pets but we stipulate a minimum of one visit per day for the safety and benefit of the pets.
What if my pet needs medication?
We can administer medication to your pet whilst you are away. We have many years of experiences of looking after animals, after having many different pets ourselves. Please ensure that you leave enough medicine for the entire duration of your holiday plus a bit extra in case you get held up.
What happens if my pet becomes unwell whilst i’m away?
In the unlikely event that your pet becomes ill whilst you are away, then we will contact you immediately, and seek veterinary advice if needed.
What happens if i’m delayed getting back?
No need to worry, we shall continue to visit your pet(s) until you have confirmed with us that you’ve arrived home safely.
How will you gain access to my property?
We will require a spare set of keys from you and we can then either post them through your door after the last visit, or keep them safe for next time. All keys will be locked in a secure filing unit at our home unless we are visiting your property.
What if I can’t afford for you to do two visits a day but i’m worried my pet may run out of food?
We can highly recommend pet feeders, these are devices that open up sections containing food at regular intervals, to ensure your pet has a regular food supply which we can fill during our visit so there’s no need to worry.